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Estimated Arrival: Between October 8th, 9:10 and October 12th, 9:10 *ETA to the USA Only
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Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@ebikeus.com.

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

We offers a two year warranty against manufacturing defects in materials and/or workmanship from the date of original retail purchase. Not covered under this warranty is damage resulting from improper installation, adjustment or maintenance, lack of maintenance, alterations, crashes, or use as determined by Tektro USA to be excessive or abusive.

E Bike USA accepts returns within 30 days of original purchase date. Item must be in new condition with all original packaging, manuals, accessories, and with original receipt.

HOW DO ELECTRIC BIKES WORK?

Electric bikes or E-bikes are very much like conventional bicycles. They have frames made from chromoly steel, aluminum or carbon fiber; they have gears and brakes; handlebars and a saddle. Of course they also have two wheels and rubber tires, and operate by pedal power. 

The main difference between regular bikes and E-bikes are the electronics. These consist of an electric motor, and electric battery, and a controller which is the brains of the system. When riding an E-bike, you can use engage the pedal assist system, which will send a signal to the controller, telling the battery to push electricity into the motor, which will help propel the bike. You can also use the throttle which is found on many E-bikes, and this will provide power without the need for pedaling.  

ARE ELECTRIC BIKES WORTH IT?

The price of E-bikes has been coming down in recent years, but they do tend to be more expensive than their conventional counterparts. E-bikes offer great value, which is definitely worth the price. For example, many people who rode bicycles in their youth are concerned with riding bikes as they age, due to strain on the knees and other joints. Electric bikes provide a source of power that allows the rider to ride without the need for pedaling, or assists in pedaling which helps in tackling hills and headwinds.

E-bikes also can extend the range of your rides. So you can travel further, explore more areas, and really enjoy the outdoors. This is especially important during pandemic times, when social distancing has become the norm.

ARE ELECTRIC BIKES WORTH IT FOR HUNTING?

In the last few years E-bikes have become very popular with hunters. Many hunters find that fat tire electric mountain bikes help facilitate their hunting activities in a number of important ways. First, a fat tire E-bike can traverse rugged terrain and climb hills that would be otherwise hard to tackle on a regular bike. This is especially true if you are hauling a heavy load, such as a deer or other trophy.

E-bikes are also a favorite of hunters because it allows them to move through the environment without leaving scent traces or spooking animal with walking movement.

WHY SHOULD I GET AN ELECTRIC BIKE?

Riding an electric bike is like riding a magic carpet - you can’t believe the sensation of an electric-powered bicycle until you have had the chance to ride one yourself. They are so much fun, and super practical. 

For many commuters, an E-bike can replace the personal automobile, saving hundreds of dollars a year or more in insurance costs, registration, parking fees, gas and other related expenses. And when you commute on an E-bike instead of private vehicle, you can take more scenic routes and avoid traffic congestion. The cool thing about using an E-bike for commuting to and from work (or school) is that you don’t have to work up a sweat. Let the motor and battery do the heavy work, and you will arrive fresh at your destination, without the stress of being stuck in traffic or looking for a parking space.

WILL AN ELECTRIC BIKE GET ME FIT?

There is an unfounded myth that E-bikes are somehow cheating. That if you ride an E-bike, you are letting the motor do all the work and you won’t get any exercise. The truth is that most people get a great, low-impact workout from riding an electric bike. You can use the motor power to help climb hills or fight headwinds, saving your pedal power and thereby extending the range of your ride. 

Bicycling, including riding electric bikes, is a great way to get in shape and stay fit. You can get a great cardiovascular workout, improve lung function and capacity, and reduce stress levels.

WHICH ELECTRIC BIKE IS BEST FOR ME?

There are several popular styles of E-bikes on the market today, including step-through cruisers, fat tire mountain bikes, compact folders, and cargo models designed for hauling loads. The best way to figure out which E-bike is best for you is to answer a few simple questions.

Where will I be doing most of my riding? If you plan on doing a lot of off-road riding on rugged trails, then a fat tire electric mountain bike might suit your needs the best. They offer excellent traction and stability, which is useful when riding on unpaved and uneven surfaces. Fat tire E-bikes are also great for the urban jungle, since they can roll over curbs and ruts in the road, and won’t slide out if you hit a patch of gravel or ice.

If you are going to travel with your E-bike, for instance taking with you in an RV, a boat or even plane, then a folder might best suit your needs. Folding -Ebikes typically have smaller tire diameters, and one or more folding mechanisms. This allows you to stow the bike in a small area and make them quite portable compared to other models. 

On the other hand, if you live near the beach or in a small town or village, you might enjoy a cruiser style E-bike, which has the added comfort that comes from an upright riding posture and ease of use. 

WHICH ELECTRIC BIKE SHOULD I BUY?

There are a number of factors to consider when buying an E-bike. Price is certainly one of the most important issues. There are E-bikes you can find for under $1,000, but many of these have substandard parts and may not last very long. You should be very careful if you are looking for a budget E-bike, and we do not recommend shopping for these off mega sites like Walmart or Amazon. You may not get the kind of support you need should anything go wrong, and to meet these low price points, many corners have to be cut. 

Between $1,000 and $2,000 there is a wide range of very good models to choose from. Likewise, there are many excellent models that are priced above $2,000. Some premium models sell for as much as $5,000 and up.

Once you know the price range you are comfortable with, the next question you should ask is where you will be doing most of your riding. Knowing this will help you narrow down the choices. For example, if you want a comfortable cruising E-bike with a low-step frame that is under $2,000, you might find 3 or 4 models that meet this criteria.

Once you have a few models identified that will meet your needs and budget, then you can start evaluating the major components, and see how they compare. The most important components to consider are the motor, battery, brakes and gears. Does the motor have enough power - measured in watts - to get you where you’re going? Does the battery have enough capacity - measured in amp-hours - to last for the duration of your ride? Are the brakes mechanical or hydraulic, and what size are the brake rotors? How many gears does the bike have, and are the gear components made by well-known brands such as Shimano?

The more questions you can ask and get answered, the more you will be able to narrow down your choices and pick the perfect ebike for your needs.

WHEN TO BUY AN ELECTRIC BIKE?

As the saying goes, there’s no time like the present. Especially now, with E-bikes in such high demand and ongoing supply chain shortages, some models may not be in stock for months at a time. So once you figure out which electric bike you want, we recommend you get it as soon as possible. Ebikes can be ridden in the spring and summer of course, but with a fat tire bike, you can also ride throughout the year, since the fat tires are capable of riding over snow. 

WHERE TO BUY/RENT AN ELECTRIC BIKE?

There are many places to buy an electric bike, from big box stores to specialty stores to online stores. If you can go and test ride an electric bike before you buy, all the better. This will give you a sense of how the bike will feel and ride, and it will help you make a good buying decision.

We do not recommend buying an E-bike from a big box retailer or mega sites like Walmart, eBay or Amazon, for one simple reason: customer service and support. The best E-bikes will come mostly assembled and should ride perfectly once you charge the battery. But problems do arise, and you need to know that there will be an expert to help you should something go wrong. Big sites like Amazon have online chat, but that agent will not be able to help you diagnose a problem with the battery or controller, and you might find it very difficult to reach the actual brand or manufacturer. 

Shopping for an E-bike at a local bike shop can be a wonderful experience, and it’s great to have a bike tech available to help you if anything goes wrong. But these shops typically only carry a few models, so you will not be able to choose from a wide variety of different kinds of E-bikes and different price points.

We believe that the best way to shop for an E-bike is online, with a reputable dealer. After you have test-ridden a number of E-bike models (if you get the opportunity) then you will be well-prepared to make an online buying decision. But before you click that Buy Now Button, check to see what level of customer service you will get. Does the website have a chat line or toll free telephone number? If you call them do they pick up the phone. Do they seem helpful and knowledgeable when you ask them questions about different models. Do they provide educational materials to help you make this important buying decision? These are all important considerations before deciding where to buy an electric bike.

WHERE TO RIDE ELECTRIC BIKES?

E-bikes can be ridden anywhere a regular bike can go. From city streets to light trails to off-road single tracks, you can ride E-bikes almost everywhere. Just make sure that you keep track of how much battery power you have, so that you don’t run out of juice before your ride is over. You can also check the regulations of your local jurisdiction, because there are still a few places that do not allow Class 2 E-bikes, based on an unfounded belief that bikes with throttles can have an adverse impact on trails or are dangerous. 

WHERE TO STORE AN ELECTRIC BIKE?

There are a number of things to consider when storing an electric bike. First, you don’t want it to get ripped off, so wherever and whenever you keep you E-bike unattended, it should be locked up. If you leave the battery on the bike, it should also be locked in place. Of course, if you have a secure garage or other private indoor space, that is the best place to keep your E-bike stored.

Another important consideration is weather, and how it can affect a stored bike. If you like in a place with high humidity, over time this can cause metallic components on the bike to corrode. So you want to make sure that you wipe down your bike frequently to avoid the progression of rust. 

Finally, and perhaps most important, you do not want to store the battery in any extreme environment. For instance, a few hours in a hot truck can really cause damage to an E-bike battery; and if you leave a battery in a freezing garage, it can cause the device to go into a sort of hibernation mode.

WILL AN ELECTRIC BIKE GET ME FIT?

If you can find a regular bike that fits you, then you can find an E-bike that will fit. For shorter riders, we recommend that you measure your inseam and compare that to the lowest seat height specification on bikes you are reviewing. Likewise, some shorter riders prefer a step-thru model, since they can stand over the frame when not moving, keeping both feet squarely on the ground. 

If you are a heavy person, make sure to check the maximum load capacity of the E-bikes you are reviewing. Most electric bikes today can carry loads of 250 pound or more.

You can check out our bike fit guide, which will help you determine if a certain bike will fit your body. You want to make sure that you can rotate the pedals through the full cycle, without your knees getting crunched up. You also want your shoulders and elbows to have a relaxed posture, so you do not experience strain during your ride.

HOW LONG WILL AN ELECTRIC BIKE LAST ME?

A good E-bike should last you many years, as long as you do regular maintenance and get service as needed. The limiting factor is the electric battery, which will have a lifespan of 800-1200 cycles before it looses the ability to hold a charge. This typically occurs after a couple years, and when it does, you can either buy a new battery or get the battery you have packed with fresh cells. There are several companies in the US that specialize in testing and rebuilding E-bike battery packs.

HOW DOES AN ELECTRIC BIKE SAVE ME MONEY?

There are several ways that an electric bike can save you money. The most obvious way is if you can get rid of your car and use your E-bike for all your transportation needs. You will be able to save hundreds or even thousands of dollars a year in such expenses as registration, insurance, gas, and parking. But even if you do not get rid of your car, every time you use your E-bike instead, you will be saving on gas, not to mention getting a good workout and doing your part to reduce carbon emissions.

CAN ELECTRIC BIKES BE RIDDEN ANYWHERE?

An electric bike is legally considered a bicycle, so you can ride them anywhere a regular bike is allowed. That includes on streets, bike lanes, and off-road trails. There are a few jurisdictions around the country that still place limits on the use of Class 2 E-bikes, since they have an unfounded belief that E-bike throttles make E-bikes more dangerous. Just remember that all the rules of the road that apply to conventional bikes also apply to E-bikes. This includes speed limits, and stopping at signals and railroad crossings. And even if it is not legally required where you ride, you should always wear a helmet and other safety gear. When riding at night you want to make yourself visible to drivers by wearing light, reflective materials, and using front and rear lights.

CAN YOU PEDAL AN ELECTRIC BIKE?

All electric bikes come with operable pedals, and you can ride an electric bike just like a conventional bike. With the electronics turned off, you can pedal an E-bike, and shift gears just like a normal bike. In fact, the legal definition of an E-bike includes the requirement that the pedals operate. If they did not, the vehicle would be defined as a scooter or moped.

WHY GET AN ELECTRIC BIKE VS. A REGULAR BIKE?

There are many reasons people decide to get an electric bike over a conventional bike. While you can ride an E-bike just like a regular bike, there are several added benefits when you add a motor to a bike. The electric power on an E-bike will assist you in pedaling, which is helpful for going up hills or fighting headwinds. It also allows you to ride without getting all sweaty, which is great if you plan to use your bike for commuting. 

Another reason people like E-bikes over regular bikes is that they can extend your range. Let’s say you went out for a ride on a regular bike. After an hour or two your legs might get tired and you head home. But with an E-bike, you could go for 3 or 4 hours, still get a good workout, but let the electronics on the bike do some of the heavy lifting. This will allow you to travel farther, and see more sights than if you were on a traditional bicycle.

CAN I GET ELECTRIC BIKE INSURANCE?

Insurance is not required to own and operate an electric bike. If you want to insure your E-bike against theft, there are insurance agencies that can help. Before signing up for a new policy, however, I would recommend checking any existing policies you have to see if your E-bike is covered. For instance, many homeowners’ insurance policies will cover personal property, and if you have vehicle insurance, you might be able to add your electric bike to that policy.

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